GT Omni - FAQ

Who is the owner of https://www.sportsfitindia.com eCommerce website?

Ans: Kuldeep Singh Jadon is the Director of Sportsfit Solutions India Pvt. Ltd. Company. Our eCommerce Website is Specialized only for Sports & Court Floorings Infrastructure and Fitness Equipments https://www.sportsfitindia.com (India’s Largest Sports and Fitness eCommerce Website.)

Who is the parent company of sportsfitindia.com e-commerce website?

Ans: SPORTSFIT SOLUTIONS INDIA PVT. LTD. is a parent company of https://www.sportsfitindia.com ecommerce website. Company Registered Business Name: SPORTSFIT SOLUTIONS INDIA PVT. LTD. Company CIN No.: U51909UP2019PTC113150 Company DGFT/IEC Code: ABBCS5304G Company GST No.: 09ABBCS5304G1ZI Company PAN No.: ABBCS5304G Company Registered Address: Satish Kumar Awana Market, Shop No.5, Near The High Tech Gym, Harola, Sector 5, Noida – 201301, Gautam Buddh Nagar, Uttar Pradesh (India) Office Address: V-5, First Floor, Near Ambey Paints, Harola, Sector 5, Noida – 201301, Gautam Buddh Nagar, Uttar Pradesh (India) Our Factory Address: Garh Road, Meerut - 250004, Uttar Pradesh (India) Call / WhatsApp: +91-9205303735, 9560883735 Company Email Id's: sales@sportsfitindia.com; sportsfitvrindavan@gmail.com COMPANY BANK DETAILS: Account Name: SPORTSFIT SOLUTIONS INDIA PVT. LTD. Account Number: 6476201000123 IFSC Code: CNRB0002817 Bank Name: Canara Bank Limited Branch Address: Sector 6, Noida - 201301 Account Type: Current A/c

What people say about SportsfitIndia.com? (SportsfitIndia Review)

Ans: You can read about SportsfitIndia reviews here – SportsfitIndia Reviews.

Are there any taxes or hidden charges?

Ans: There is not any kind of hidden charges on our products. Our prices are exclusive and buyers no need to pay any extra amount.

What happens if I am not available at my home at delivery time?

Ans: If you are not available at your home during the time of delivery then anyone from your family members at home can take your courier from the courier partner. In case, if there is no one is available at your residence also then our courier partners will 3 attempt to deliver the package thrice before returning it to our warehouse. Or, courier boy will call you & reschedule the date of delivery.

What should I do if I didn’t receive my order?

Ans: In case if you didn’t receive your order within an estimation time then it would recommend you to please contact us at sales@sportsfitindia.com or sportsfitvrindavan@gmail.com within 10 days of non-delivery. We will assure you to assist you accurately and track your products and delivered to you.

Is it secure to use my card details on SportsfitIndia.com while purchasing?

Ans: All of your online transactions are highly secured & protected by PhonePe & RazorPe payment gateway and we using SSL payment protection in our website. This technology encrypts the relevant information of your card during the transaction process. This encryption of your details makes your purchasing experience 100% safe and secure.

Are all the products branded and genuine?

Ans: sportsfitIndia.com is selling branded & 100% genuine products. You can buy without any hesitation and be assured about the quality of the products.

How do I come to know about my order confirmation & status?

Ans: Completion of payment will be redirecting the customers to the payment success page displaying payment done successfully. You will also receive an order confirmation e-mail on your registered e-mail. For getting information regarding order status or tracking, Registered users have to do Login >> “My account section” >> “Your orders” >> “Track”. We will also send you the e-mail with the name of the shipping company & tracking number of your consignment, once the order is shipped. So, Guest users can track their orders from that number.

How long it will take time for delivering the order?

Ans: We make every effort to process your order within 24 hours it is placed. Once your order is shipped it normally takes 4-5 working days in major metro cities. For other locations however, the delivery may take up to 5 to 7 working days. Some products that weigh more like All Sports Poles and All Sports Goal Posts, and Pool Tables, Billiard Tables, Snooker Tables etc are sent by surface mode and may take between 10 to 15 day depending on the location.

Are there any shipping charges on products?

Ans: We are providing free shipping on all orders to Pan India.

Cash on Delivery (COD) facility is available on website?

Ans: Cash on Delivery (COD) facility is not available after COVID-19 Pandemic.

What are the available payment methods for purchasing products?

Ans: We are only accepting the following online payment methods: 1. Credit Cards (All Banks Master & Visa) 2. Debit Card (All Banks) 3. Net Banking (IMPS, NEFT, RTGS, Cheque) 4. Paytm / PhonePe / GooglePe / AmazonPe (All Wallets & UPI Transactions) 5. Cash on Delivery Facility (COD) is not available because of COVID-19 Pandemic. 6. We accept also Bank Transfer, the bank details are followings: BANK DETAILS: ACCOUNT NAME: SPORTSFIT SOLUTIONS INDIA PVT. LTD. ACCOUNT NUMBER: 6476201000123 IFSC Code: CNRB0002817 BANK NAME: CANARA BANK LIMITED BRANCH ADDRESS: SECTOR 6, NOIDA - 201301 ACCOUNT TYPE: CURRENT After successful transaction, please share the payment screenshot with Order Id to +91-9205303735.

How can I place an order on SportsfitIndia.com Website?

Ans: Follow below-written steps and successfully place your order: Step 1: Visit SportsfitIndia.com ecommerce website and go to your favourite products category. Step 2: Choose the product which you want to buy and add it to your shopping cart. Step 3: You can add some more additional products to your shopping cart or can proceed to checkout. Step 4: If you are a new customer then register yourself on the website. If you are an existing customer, then login with your credentials (Username & Password). Step 5: If you are a new customer then enter your shipping address or select your already mentioned shipping address if you are an existing customer. Step 6: Now, select the payment method & complete your payment process. Step 7: Once the payment is done, you will be redirected to the payment success page & will receive shortly an order confirmation e-mail.

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